Healthlink on Bitters Road offers physical therapy services with a focus on individualized care. Therapists are described as knowledgeable, compassionate, and professional, with some specializing in areas such as pelvic floor therapy and vestibular therapy. The facility has a therapy pool and other exercise options. Some patients have reported positive experiences, including improved confidence and reduced pain, while others have encountered issues with appointment scheduling and facility maintenance.
Practice Information
Pelvic Health Specialization
Nadia provides pelvic floor therapy. Sarah is a pelvic physical therapist, helping with incontinence issues. Some patients have also come to the facility for pelvic floor therapy.
Therapist Expertise
Therapists are described as knowledgeable and professional. Ana Liza has a fellowship in manual physical therapy. Brian Ehler is considered a top-notch therapist. John Benavidez is resourceful, knowledgeable, incredible, honest, and talented. Therapists help patients achieve the best results.
Treatment Setting
One patient stated they never felt comfortable until they came to Healthlink. The pools are wonderful. The staff is friendly, knowledgeable, and courteous. Therapists are patient and understanding and make the exercises fun and enjoyable.
Office Experience
The receptionists do not return voicemail messages, or answer calls, even during regular business hours. Some patients have so much trouble scheduling appointments when they’re not physically in the clinic. The receptionist turns off the phone during the day.
Patient Experience
One patient said, “I feel a lot more confident.” Therapists encourage and motivate patients. John Benavidez makes exercises fun and enjoyable. Patients leave feeling significantly better and much more positive and hopeful.
