Spero Rehab is a physical therapy practice with multiple locations offering a range of services. Patients have reported positive experiences, citing helpful, friendly, and kind staff. Therapists at Spero Rehab are described as excellent, personable, and proficient. Several reviewers have highlighted the positive impact of therapy on their pain levels, mobility, and overall quality of life. The practice aims to create a supportive and encouraging environment for patients, with tailored sessions to meet individual needs. However, there are also negative experiences, including issues with insurance pre-authorization and billing, as well as concerns about the effectiveness of some treatments.
Practice Information
Therapist Expertise
Therapists are described as excellent, personable, and proficient, with extensive background in manual techniques. They are also described as responsive to questions, and attentive.
Treatment Setting
Spero Rehab aims to create a supportive and encouraging environment. The facilities are described as clean, bright, and in a beautiful location. Patients have described the staff as helpful, friendly, and kind.
Insurance Coverage
One patient reported issues with insurance pre-authorization. The front desk person stated they did not know how to process a retroactive authorization. The patient never received a call back after providing insurance information and was sent a bill.
Office Experience
The front desk staff is described as helpful and awesome. Eryn is described as fantastic with scheduling and insurance questions.
Patient Experience
Patients report improved quality of life. Some report a reduction in pain level and overall mobility and comfort. One patient stated they were ready to dance at their son’s wedding.
