This clinic offers prenatal checkups and has staff described as nice and welcoming by some patients. The clinic also provides an environment where some patients felt comfortable and safe during their pregnancy. However, the source material also describes negative experiences, including long wait times, rude staff, and difficulty scheduling appointments. One individual had a negative experience with a Women’s Health Educator, citing a lack of patience and compassion. The reviews reveal mixed feedback regarding customer service and appointment management.
Practice Information
Pregnancy & Postpartum Services
The clinic is used for prenatal checkups. Some patients felt comfortable, welcome, and safe during their first pregnancy and could ask questions, while also receiving the best care. After having a baby, the hospital transferred a patient to another clinic. Keionda Runnels RN WHNP BC is mentioned in reference to her interaction with a pregnant patient, where she told her to “eat a salad u may like it!”
Treatment Setting
Some patients felt comfortable, welcome, and safe. Some staff are described as rude, inconsiderate, and having horrible service.
Insurance Coverage
One patient mentioned that they have insurance.
Office Experience
The receptionist seemed distracted with her own personal stuff. A patient waited at the window in what seemed like 5 minutes before she even acknowledged them. One patient mentioned the front desk lady acted as if she didn’t know their name. Another described terrible telephone answering services.
