ATI in Allen provides physical therapy services, with patients reporting improvements in neck mobility and headaches. The staff is described as warm, welcoming, helpful, and kind, with therapists who spend unhurried time with patients. Some patients have found the treatment methods effective, including dry needling and exercise stretches. However, there are also complaints about the system involving additional costs for adjustments and the therapists spending too much time on laptops, potentially impacting the quality of treatment.
Practice Information
Therapist Expertise
Therapists are described as friendly, helpful, patient, and knowledgeable. One therapist, Elsa, is noted for being incredibly knowledgeable and experienced. Leigh is said to give clear instructions.
Treatment Setting
Patients report that the staff is welcoming, and the environment is clean. One patient appreciated the unhurried time spent with them.
Treatment Approaches
The practice offers dry needling and exercise stretches as part of their treatment plans. Patients have received treatment for a broken arm and a hand injury.
Office Experience
The staff, including the front desk, is considered helpful and kind. The call center is also described as polite and helpful.
Patient Experience
Patients report feeling better and stronger after treatment, with some experiencing improvements. One patient stated that the staff will do whatever it takes for you to achieve your goal.
