Premier Pain offers pain management services, with a focus on listening to patients and understanding their needs. The practice provides various treatments, including injections and the implantation of pain stimulation devices. Some patients report significant pain relief and improved quality of life through these procedures. While the staff is generally considered great, there are complaints about long wait times and issues with HIPAA, scheduling, and billing. The practice also includes doctors who are very compassionate and caring, but the practice is also run by a doctor with terrible bedside manner, who may not be a positive experience for all patients.
Practice Information
Treatment Setting
The people there are beyond a joy to be around. Polite and funny. The doctors, especially Dr. Z, genuinely care about their patients. The front office staff are very sweet and accommodating. The nurse and doctors care about keeping you pain free while also making sure of your other health wellness.
Insurance Coverage
The doctors are very competent. Where things go wrong is with HIPAA, scheduling and billing. The billing part is a nightmare. I was overcharged and even after I provided them with a explanation of benefits and had the insurance company contact them at least twice informing them that I was due a refund, I have yet to see a single dime.
Patient Experience
The procedure that I had on my low back was wonderful and I am so thankful for it. It increased the quality of my life tremendously. Thanks to his care, I feel more in control of my health and hopeful about managing my pain.
