Therapy Partners of North Texas, including the Heritage Trace and Southlake locations, offers physical therapy services. The staff is noted for being friendly, compassionate, and knowledgeable, creating a fun and supportive environment. They provide a thorough assessment and tailored treatment plans, with therapists demonstrating expertise. Patients experience a positive atmosphere, with staff being professional and providing attentive care, helping them regain their quality of life. Therapy Partners emphasizes teamwork, with a “spotter” assisting during treatments to ensure patients never miss a beat.
Practice Information
Therapist Expertise
The therapists are described as being knowledgeable, professional, and experienced in their craft. Some therapists are noted for their thorough assessments and individualized treatment plans. One therapist is described as having “excellent expertise.”
Treatment Setting
The facility is described as having a fun and supportive environment. The staff is noted for being friendly, compassionate, patient, and making patients feel welcome and comfortable.
Treatment Approaches
Physical therapy includes exercises for various injuries, such as rotator cuff tears, back pain, elbow pain, and knee replacements. The treatments consistently adapted exercises to ensure steady progress and sustained improvement. A spotter will sanitize the beds and change out pillow cases.
Office Experience
The front desk staff greets patients with a smile and hello. Johanna, the young lady at the front desk, is described as friendly and compassionate. The staff is professional and makes patients welcome.
Patient Experience
Patients report regaining their normal life, strength, and confidence. Therapy helps patients return to the activities they enjoy. Patients have been able to regain a high quality of life and were able to continue getting stronger. The staff is encouraging.