Mission Physical Rehabilitation is a physical therapy practice with a team that is described as friendly, caring, and attentive. The practice is known for its knowledgeable and supportive therapists, including Kelvin, Sawyer, Diane, and Ernesto. They create customized therapy plans, which help patients with various needs, including knee injuries, shoulder injuries, and back pain. The front desk staff is also noted for being friendly and helpful with scheduling and insurance issues. Patients report a positive experience, feeling comfortable and making progress towards their goals.
Practice Information
Therapist Expertise
Each of the therapists that treated patients were knowledgeable, caring, and friendly. Kelvin is described as knowledgeable. The personal training is different for each patient depending on the type of injury and they know what they are doing.
Treatment Setting
The team makes it a wonderful place to get care. The team makes you feel comfortable, like family. The practice is a small site, so you get lots of 1 on 1 attention.
Insurance Coverage
The front desk rep Angelica walked patients through insurance issues to resolve them.
Treatment Approaches
Each visit patients had, they had different things to do. Each exercise helped in different ways to strengthen the knee, balance, standing and walking. Kelvin would increase the exercise levels when the patient overcame the previous levels. Patients are encouraged along the way. They targeted various muscle and tendon areas to build strength and mobility.
Office Experience
The front desk staff is very nice and attentive. Angelica at the front desk is extremely friendly and easy to talk to. The front desk is friendly and professional.
Patient Experience
Each session patients could Feel & See Progress and Encouraged along the way. Patients are able to manage their pain and make a quick recovery. Patients are able to gain stability and increased strength. The team makes a positive impact on patients’ lives and make a difference in their life.