Baylor Scott & White (BSW) of Dallas offers physical therapy services with a focus on joint replacement rehabilitation, shoulder surgery recovery, and pelvic health. The practice emphasizes excellent customer service, with therapists who are described as knowledgeable, caring, and attentive. Patients report positive experiences, highlighting the staff’s friendliness and the facility’s modern equipment. BSW provides a comfortable environment and personalized treatment plans to aid in recovery and improve patient outcomes. They have a flexible scheduling, convenient location, and a team-oriented approach to patient care.
Practice Information
Pregnancy & Postpartum Services
Julia, a pelvic floor physical therapist, was recommended by an OB and helped patients gain confidence. She provided resources and book recommendations.
Pelvic Health Specialization
Julia is a pelvic floor physical therapist. She helped a patient with pelvic floor issues for about 4 months, calmed their fears, and helped them have confidence.
Therapist Expertise
Therapists are described as knowledgeable. One therapist explains exercises in detail. One therapist is described as “phenomenal”. Therapists are attentive.
Treatment Setting
The facility is described as having a nice location, with modern equipment that is sanitized before every use. The environment is comfortable and organized.
Treatment Approaches
One session included massage on an ankle. Therapists design progressively challenging therapies. Treatment can include hands-on therapy and aquatic therapy. They tailor treatment to injuries and give homework.
Office Experience
The check in staff are friendly, and the administrative assistants are friendly and accommodating.
Patient Experience
Patients report improved outcomes and feeling comfortable. A patient gained confidence in their recovery. Therapists show kindness and provide encouragement.