This physical therapy practice is known for its top-tier staff who provide amazing service and interactions. The staff is described as patient, encouraging, and knowledgeable, with therapists demonstrating expertise. The environment is noted as calm and friendly. Patients report positive experiences with their therapists, who provide clear instructions and accommodate individual needs. Some patients are there to gain strength in their legs and improve balance. However, one patient had a negative experience with communication and insurance authorization.
Practice Information
Therapist Expertise
Tenaya’s knowledge and expertise deserves more than five stars. Dillion is excellent at rehabbing a neck after a surgical procedure. The therapists are fantastic, not just for their knowledge but also for listening to patient input and accommodating the exercises to their needs. Bonita is an excellent therapist.
Treatment Setting
The environment and all the Therapists both have friendly attitudes smiling faces. The staff is super nice. The practice is a very calm friendly place to go.
Insurance Coverage
One patient’s visit was used on an app that they never downloaded, and their insurance didn’t authorize their visits yet.
Treatment Approaches
They do dry cupping which was my first and definitely helped me. The appointments are packed with stretching and strengthening drills.
Office Experience
Jon at the front desk is friendly. The greeter is exceptionally nice and helpful.
