PT Solutions offers physical therapy services with a focus on recovery from injuries, including bike fittings and sports-related issues. The practice has multiple locations, with staff striving to create a great experience for patients. Some patients have found the staff to be knowledgeable, supportive, and flexible, using an app for tracking home exercises. Several patients have reported efficient scheduling and easy accessibility, and free parking is available at some locations. Customer service experiences varied, and some patients have expressed concerns regarding the Terms of Use and dispute resolution processes. The practice offers physical therapy with multiple therapists who are professional and knowledgeable.
Practice Information
Therapist Expertise
Therapists are described as knowledgeable and professional. One therapist was knowledgeable about micro-adjustments to a bike. The exercises the therapists prescribed did what they are designed to do.
Treatment Setting
The environment is described as pretty nice, clean, and open. The practice has a nice vibe.
Insurance Coverage
The practice can help patients figure out their insurance.
Treatment Approaches
The practice uses exercises to help patients recover. One patient had a rib come out of their rib cage, which was then placed back in. The therapist also suggested stretching with a rubber band. The therapists provide manual therapy.
Office Experience
The front desk administrator is great. Front desk staff are always nice and helpful. Some patients found scheduling to be efficient and friendly.
Patient Experience
Staff strive to create results and a great experience. Some patients felt comfortable on their bikes after an appointment. The practice has helped athletes get back to their sport. Patients reported having had a stellar PT experience.
