New Jersey Rehab Experts is a physical therapy practice with a focus on providing professional, knowledgeable, and attentive care. The facility is noted as spacious and clean. The staff is described as professional, knowledgeable, and caring. Many reviewers recommend the practice, highlighting the positive and supportive atmosphere and the staff’s dedication to patient well-being. Some patients have found the anti-gravity treadmill helpful. However, one review expressed dissatisfaction with the handling of insurance and the physical therapy staff’s perceived rudeness and unhelpfulness.
Practice Information
Therapist Expertise
The staff is described as professional, knowledgeable, and attentive. Therapists take the time to listen, thoroughly assess conditions, and develop personalized physical therapy plans. Sunny is described as incredibly knowledgeable and patient. Dr. Sushmita and Dr. Ashish Sinha are also noted for their expertise.
Treatment Setting
The facility is described as spacious and clean, and the atmosphere is always positive and supportive. The team is friendly and welcoming, and they take time to answer concerns and queries. The staff provides excellent care and is gentle.
Insurance Coverage
One review mentions issues with insurance handling, including confusion over in-network versus out-of-network coverage.
Treatment Approaches
Physical therapy sessions are focused, and exercises are guided with clear instructions and encouragement. The practice offers regular PT exercises and guidance. The staff emphasizes teaching exercises to continue at home. One patient found the anti-gravity treadmill helpful.
Office Experience
Shiva at the front desk is mentioned as always friendly and helpful with managing insurance, rescheduling, and cancellations.
Patient Experience
Patients have reported regaining full mobility and strength, and relieving pain. The team helps patients regain mobility and significantly reduce pain. One patient stated, “I’ve been extremely impressed at how accommodating and professional the team has been. They haven’t pushed anything on me to extend my sessions, and really have focused on helping me get better and out the door as quickly and as safely as possible.”
