Holsman PT & Rehab offers physical therapy and occupational therapy services. Patients have reported receiving excellent service, with therapists explaining treatment plans and answering questions. The staff, including the receptionist and therapists, are described as friendly, accommodating, and knowledgeable, creating a welcoming environment. The practice has multiple locations, offering convenient therapy options. Patients have expressed satisfaction with the treatment received for various conditions, including back and shoulder pain. However, one patient reported a negative experience, citing issues with billing and the quality of care.
Practice Information
Therapist Expertise
Physical Therapists (Mahesh Gupta, Archana), and Occupational Therapists (Janet Gallosa, Darlene) are mentioned. The therapists are described as knowledgeable, compassionate, and professional. They are experienced in treating back and shoulder pain.
Treatment Setting
The staff is always friendly and up to date on appointments. The atmosphere is described as welcoming and inspiring trustworthiness. Patients have reported feeling comfortable during their visits. The staff is described as accommodating, and they give personal attention to each individual.
Insurance Coverage
One patient had a negative experience concerning insurance, stating that they were initially told their Aetna PPO insurance was accepted but were later billed $1000 for a single visit and that the office claimed to have never accepted Aetna insurance.
Treatment Approaches
Treatment includes therapeutic activities, physical therapy evaluations, neuromuscular reeducation, and therapeutic exercises, and an indoor bike.
Office Experience
The receptionist, Maria, is described as welcoming, professional, and helpful with scheduling. The staff is described as friendly and accommodating.
Patient Experience
Patients have reported improved quality of life, feeling confident in their therapists, and experiencing relief from pain. One patient reports feeling 75% relief from back pain and being able to return to work full time. Another felt very satisfied with the therapies.
