JAG Physical Therapy (PT) provides physical therapy services with therapists and staff that are described as knowledgeable, caring, and friendly. They offer tailored programs, creating a positive environment for patients. Several reviewers specifically mention the positive experiences with the therapists, particularly Jason, Carlito, and Paige. Patients have reported positive outcomes including significant relief from sciatica, improvement in mobility, and increased confidence. The practice utilizes equipment and an advanced approach in its treatments. The practice is located at JAG on Marin Blvd. in Jersey City.
Practice Information
Therapist Expertise
The therapists are described as knowledgeable, and some have expertise. One therapist, Janet, is described as “extremely knowledgeable.” Carlito designed a structured rehab program, and Jason is incredibly professional and knowledgeable, and takes the time to thoroughly explain each step of the process.
Treatment Setting
The staff is described as welcoming, friendly, and helpful. One patient reported that the staff made them feel at home with their friendly and welcoming atmosphere. The practice provides good tunes. Patients feel comfortable and confident.
Insurance Coverage
The clinic verifies insurance. A patient was given a “Patient Estimated Responsibility” for 5 visits, but later claimed they owed an additional amount. The estimate was done prior to the PT assessment and the patient was charged the requested amount for the first two sessions.
Treatment Approaches
Treatment includes exercises and stretches. There is also deep tissue work and advanced recovery techniques. They use a measured and advanced approach. Some exercises are challenging. Therapists will gently push you more and more until your injury is better and will ensure you have the tools (home exercises and such) to heal after you’ve finished PT with them.
Office Experience
One patient reported a negative experience at the front desk. A receptionist blamed a patient for making the wrong appointment. The patient was not given the billing estimate before their session and the front desk person wasn’t in yet.
Patient Experience
Patients have reported feeling much stronger, more confident, and pain-free. One patient stated that they came out much better with more knowledge than they had going in. Patients report significant relief and improved mobility. Some patients feel very happy and loved the team.
