Exchange Place Physical Therapy (EPTG) provides physical therapy services with a focus on patient-centered care. They offer specialized services, including pelvic floor physical therapy for pregnancy and postpartum care. The practice is known for its welcoming atmosphere, knowledgeable therapists, and helpful front desk staff. Patients report positive experiences, including improved mobility, pain reduction, and regaining strength. EPTG also emphasizes a comfortable environment, and personalized attention, contributing to a positive patient experience.
Practice Information
Pregnancy & Postpartum Services
EPTG offers pelvic floor PT for pregnancy. Patients have sought pelvic floor PT during their first and second pregnancies. They plan to return after giving birth.
Pelvic Health Specialization
EPTG offers pelvic floor PT. A pelvic floor specialist is certified in external and internal treatment. Patients sought out pelvic floor PT during pregnancy after experiencing pain. Another patient was recommended to go to pelvic floor PT during their pregnancy.
Therapist Expertise
Therapists are highly knowledgeable and professional. They take the time to understand injuries. Madison is an “All-Star” of PT and offers expert guidance and care. Dr. Kristyn is knowledgeable, educational, and friendly. Dr. Tony Emadzadeh is extremely skilled and incredibly knowledgeable in the field of Physical Therapy.
Treatment Setting
The atmosphere is welcoming, professional, and truly patient-centered. The facility is clean, and the appointments are flexible. Patients can relax and get comfortable. The therapists and receptionists always do the cleaning in between sessions.
Insurance Coverage
The front desk staff is helpful with insurance. One patient’s husband’s insurance gave him a hard time.
Treatment Approaches
Therapists tailor sessions to patient progress. Some patients receive deep tissue massage. Therapeutic exercises are also used.
Office Experience
The front desk team is proactive, organized, and smooth with scheduling, billing, and documentation. Front desk staff is friendly and surprisingly recognizes patients. The front desk is easy to work with for appointments and billing. The receptionist is amazing and helpful.
Patient Experience
Patients regain strength and mobility. Patients report regaining confidence. Patients feel confident they can achieve their goals. They feel healthier while visiting friends. The team cares and wants the best for their patients. Patients look forward to their appointments and have a positive experience.
