ATI at 326 Michigan Ave in Chicago provides physical therapy with a focus on patient care. The scheduling is convenient with hours from 7am to 7pm. Their staff, including Shaina, Irina, Dana, Carolyn, and Lynette, is praised for being knowledgeable, friendly, and supportive. Patients have reported positive experiences with their treatments, including improvements with shoulder, ankle, back, knee and hip injuries. The team’s attention and communication are highlighted as key aspects of the positive experiences.
Practice Information
Therapist Expertise
The staff is knowledgeable and professional. Shaina is a Physical Therapist and the clinic Director. She is described as an expert.
Treatment Setting
The environment is described as friendly, welcoming, and clean. Staff is attentive to patient needs and comfort is prioritized. The clinic is also well-equipped.
Insurance Coverage
Lynette at the front desk helps with insurance coordination.
Treatment Approaches
The physical therapy treatments include exercise plans and deep muscle massages. Shaina’s approach also includes core strengthening exercises.
Office Experience
Lynette at the front desk is described as having a cheerful attitude.
Patient Experience
Patients have reported regaining confidence and making significant improvements in a short amount of time. Shaina motivates patients, and the overall care is considered “above and beyond”.
