Fyzical Therapy, particularly the Mt. Prospect location, is praised for its caring and professional approach to physical therapy. Patients report positive experiences with the attentive and friendly staff, including therapists like Katie, Sam, and Dan. The practice is highlighted for its personalized care, with therapists who listen to patient concerns, create individualized exercise plans, and keep detailed records. The environment is described as clean, organized, and welcoming, with staff members like Olivia making patients feel welcome. Patients have reported increased confidence and significant improvements in their mobility and balance as a result of their treatment.
Practice Information
Therapist Expertise
The therapists are described as professional, knowledgeable, and caring. The therapists are good and knowledgeable. The therapists excel in documenting care provided and patient status, and have a wide range of treatments and exercises that are provided. The therapists create unique work-out plans. Katie Weiss is an awesome PT. Dan is a wonderful PT and answers all questions with expertise.
Treatment Setting
The facility is clean and organized. The atmosphere is light-hearted. The staff is incredibly nice and approachable. The staff clearly are well educated in their professional care and have excellent rapport with one another and their patients. Everyone at Fyzical is wonderful and the staff are all so caring and understand my needs.
Insurance Coverage
Olivia is great at dealing with insurance coverage.
Treatment Approaches
They have a wide range of treatments and exercises that are provided. The work done with patients is personalized. The therapists address all concerns, explain all exercises in detail and they keep great records of prior sessions.
Office Experience
Olivia welcomes patients with a warm and friendly smile. Olivia wears many different hats. The receptionists are all so caring.
Patient Experience
Patients report feeling better after sessions and achieving their goals. Patients have made huge strides and feel great. Patients feel heard and seen at every appointment. Patients have much greater mobility and confidence. Patients feel pleased and well-treated. They provide a safe, friendly and caring environment.
