PT Solutions of West Atlanta offers physical therapy services, with a focus on personalized care and positive patient experiences. The staff, including Dr. Dorothy Travasos and Chris, are described as knowledgeable, helpful, and kind. They tailor care to individual abilities, listen to patient details, and create plans that suit their needs. The practice aims to create a comfortable and welcoming environment, with attention to patient needs and insurance understanding provided by the front desk personnel. Patients report feeling better physically and mentally after visits, highlighting the supportive and effective nature of the care provided.
Practice Information
Therapist Expertise
The team at PT solution is very knowledgable . They listen to your details about your injury and make a plan that suits your needs. They are exceptional. Dr. Dorothy Travasos DPT has helped patients regain activity levels following surgeries and many injuries.
Treatment Setting
Dorothy made patients feel very comfortable and welcomed. The office is inviting, everyone has a positive attitude and you can’t help but feel better physically and mentally after a visit. The staff makes people feel like they’re the only one there. The environment here feels like family!
Insurance Coverage
The front desk personnel, Shawn, is very friendly and incredibly helpful with payments and insurance issues. Sam is also amazing behind the desk! He is always on top of scheduling and sending reminders, and is also extremely friendly! He made sure I completely understand how my insurance would work before I got started.
Treatment Approaches
They tailor your care to your abilities. Chris and Dorothy are extremely knowledgeable, listen and provide personalized care.
Office Experience
Front desk personnel, Shawn, is very friendly and incredibly helpful with payments and insurance issues. Sam is also amazing behind the desk! He is always on top of scheduling and sending reminders, and is also extremely friendly!
Patient Experience
Patients feel better at the end of their therapy sessions. I feel empowered when I leave, and my pain has decreased significantly!! The staff are warm and welcoming! You can’t help but feel better physically and mentally after a visit.
