Results Physiotherapy, specifically the Midtown location, is praised for its exceptional service and welcoming atmosphere. The staff, including Caitlin, are described as knowledgeable, personable, and caring, providing great customer service. Patients highlight the team’s ability to create a comfortable environment and the focused attention they receive. The practice appears to be involved with insurance and has a receptionist. The services include physical therapy with a focus on injury rehabilitation. Patients report positive outcomes, including improved mobility and pain-free living, and often recommend the practice to others.
Practice Information
Therapist Expertise
Caitlin is described as extremely knowledgeable and personable. Ana Thue is also mentioned as knowledgeable.
Treatment Setting
Patients state that the environment is comfortable. The team provides focused attention and care.
Insurance Coverage
The front desk staff handles insurance related questions. One patient was required to pay $100 per session because they did not have a referral. Months later the patient received additional bills and had difficulty resolving the matter with the supervisor, Jeremy, who never reached out to them.
Treatment Approaches
The practice provides care, treatment and tips to help patients feel better. They work on injuries.
Office Experience
Yahne is mentioned as the receptionist at the front desk. The front desk staff is described as great and welcoming.
Patient Experience
Patients report feeling 100% better. Caitlin’s help has left patients feeling better. The exercises are varied and highly targeted with milestone improvements along the way that kept patients engaged and focused.
