Compleat Rehab & Sports Therapy, located on Court Dr. in Gastonia, NC, offers physical therapy services with a focus on creating a positive patient experience. The staff is described as caring, professional, and skilled, fostering a welcoming atmosphere. Therapists, including Kim, Sarah, Scott, Shaughnesy, and Rebecca, are highly recommended for their expertise and ability to explain treatments. The front desk staff, particularly John, is praised for their welcoming demeanor. Patients report significant improvements, increased confidence, and a comfortable environment.
Practice Information
Pregnancy & Postpartum Services
Rebecca and Shaughnesy are described as fantastic pelvic floor therapists and recommended for postpartum recovery.
Pelvic Health Specialization
Rebecca and Shaughnesy are highly knowledgeable pelvic floor therapists.
Therapist Expertise
The therapists are described as wonderful, professional, and very skilled. They really know what they are doing and help patients to understand what is going on with their body during every phase of their recovery. Scott is described as excellent. Rebecca and Shaughnesy are amazing.
Treatment Setting
The environment is described as pleasant, comfortable, and welcoming. The area worked in was always clean and comfortable. Therapists make sure patients are comfortable.
Insurance Coverage
The front desk staff were also very friendly and very helpful in explaining the insurance and billing process.
Treatment Approaches
Patients receive aqua therapy and massage. After a couple of sessions patients can finally move their neck and lower back pain diminished.
Office Experience
The front desk staff, especially John, are very welcoming. The front desk staff were also very friendly and very helpful.
Patient Experience
Patients report that they feel 90% better and have so much confidence. The staff is described as caring, making you feel as a family member and/or a friend.