Athletico in Addison provides physical therapy services and offers a variety of amenities, including access to a park district facility with a pool and track. The physical therapists at this location are described as knowledgeable, friendly, helpful, and personable, with a stellar level of customer service. The staff is noted for its caring approach and ability to create an environment where patients feel supported. Several therapists, including Brian, Michael Illes, Rachel, Vinny, Shawn, Andrew, and Vance, are specifically mentioned for their expertise. The facility’s convenient location and the use of an indoor track have been cited as positives by patients. The scheduling is never a problem and the equipment, including a traction machine is excellent.
Practice Information
Therapist Expertise
The physical therapists are described as extremely knowledgeable and experienced. Brian is a top-notch Physical Therapist. Michael Illes, DPT, is considered by some to be the absolute best therapist they have ever worked with. Shawn is also described as super knowledgeable and extremely versed. Many of the employees have different specialties.
Treatment Setting
The staff is described as kind, courteous, personable, and caring. The facility is clean, and the staff is friendly. The staff treats patients like family. Shawn made the treatments comfortable by always explaining what he was doing, joking around, and keeping it light.
Treatment Approaches
The facility uses exercises and stretches as part of its treatment. Shawn worked on a patient’s knee massaging and guiding them through therapy exercises.
Office Experience
The lady at the desk, called Cha Cha, is described as a wonderful lady. The staff at this location is said to operate well above expectations.
Patient Experience
Patients have reported zero pain after treatment. Therapists listen closely to patient needs and challenge them. Patients leave with a better grasp on their condition. Shawn was determined to ensure patients don’t fail. The therapists keep patients positive.
