The practice faces significant challenges in scheduling appointments, with many patients reporting difficulty getting through on the phone or receiving return calls. Patients have described lengthy wait times on hold and a lack of available appointments, with some being told to call back on specific days to check for openings. The practice’s phone system and appointment scheduling process appear to be a significant source of frustration for potential patients. Additionally, the office environment and receptionists have been described as cold and rude.
Practice Information
Therapist Expertise
The physical therapist was great.
Treatment Setting
The facility is clean and full of great equipment, friendly and helpful staff. The receptionists are quite cold and rude to patients.
Office Experience
The office has a strange methodology of appointment taking. The receptionists are quite cold and rude to patients.
