Richmond Physical Therapy (Richmond PT) is praised for its excellent service, friendly staff, and knowledgeable therapists. Patients report positive experiences with various conditions, including foot pain, shoulder issues, knee pain, back injuries, and post-surgical recovery. The practice is noted for providing personalized attention and a comfortable environment. Richmond PT is recommended for both those new to physical therapy and those seeking solutions for existing conditions. The staff provides a high level of care and support, helping patients understand their injuries and improve their strength.
Practice Information
Therapist Expertise
The therapists are described as knowledgeable, kind, caring, and top-notch. Dr. Jeff is considered a “magician” and Mary Beth Blend “understands the whole picture of my injuries.” Nick is also a primary therapist. Sarah Doan is noted as being the sweetest and helpful.
Treatment Setting
The facility is clean, well-equipped, and has plenty of parking. Patients describe the staff as friendly, professional, and attentive, ensuring personal attention and quality care, even when the practice is busy. The atmosphere is described as very friendly. The space is bright and airy, with large windows, making for a cheerful atmosphere.
Insurance Coverage
Richmond PT worked with a patient’s neurosurgeon to ensure insurance coverage.
Treatment Approaches
Treatment approaches include exercises and a treatment plan. The practice offers services such as dry needling.
Office Experience
The front desk staff and receptionist are noted as friendly and helpful. The front desk staff is also sweet and the receptionist, Jahaira, always greets everyone with a smile. The aides are also described as being very kind.
Patient Experience
Patients report improvements in their conditions and increased strength. The entire staff is described as welcoming, knowledgeable, and encouraging. Patients feel they are being cared for, and their physical rehabilitation progress and improvement is the priority. The staff helps patients through recovery.
