This physical therapy practice, located in the Blocker YMCA in downtown Norfolk, is praised for its caring, knowledgeable, and enthusiastic staff. They tailor programs to help patients regain confidence and strength, with many patients reporting significant progress. The staff, including Austin, Thalia, Hanna, Beth, Chez, Richard, and Greg, are often highlighted for their expertise and personalized attention. Patients appreciate the team’s ability to understand their goals and develop individual plans. Many recommend the facility, citing positive experiences with aqua therapy and other treatments.
Practice Information
Therapist Expertise
The staff is described as caring, knowledgeable, and enthusiastic. Greg did evaluations, and Richard is a therapist. Hanna was assigned as a therapist after surgery, and Talia is also described as personable and knowledgeable. They are well skilled.
Treatment Setting
Patients report being comfortable with the staff. Austin’s level of attention and concern for specific issues is appreciated. The staff treats patients like family, providing a welcoming environment.
Treatment Approaches
The practice offers aqua therapy. Dry needling is also available.
Office Experience
April and the receptionist are mentioned. There is also a staff member, Ms. Jasmine, and Ms. Queen.
Patient Experience
The staff helps patients regain confidence and strength in their bodies. The goal is to get patients back to what they want to do in their life. Many have made significant progress. Some patients report feeling empowered, and the staff is described as excellent listeners.
