Baylor, Scott, and White (BSW) offers physical therapy services with a focus on rehabilitation and recovery. The practice provides expert knowledge and treatment for various conditions, including arthritis, swallowing difficulties, and injuries from accidents. Patients report positive experiences with the staff, facility, and therapists, mentioning compassionate care and a comfortable environment. Physical therapists demonstrate expertise in their field, offering individualized treatment plans and encouragement to help patients improve their quality of life. However, there has been a negative review regarding customer service at one location’s front desk.
Practice Information
Pelvic Health Specialization
Megan Rooney is recommended for pelvic floor therapy.
Therapist Expertise
Physical therapists are described as knowledgeable and expert. Therapists are highly skilled and provide clear and specific instructions. Some therapists specialize in pelvic floor therapy.
Treatment Setting
The staff is described as compassionate and knowledgeable. The facility is clean, spacious, and well equipped. Patients report a comfortable environment.
Treatment Approaches
Treatment includes physical therapy. Techniques for strength and mobility are taught. Exercises are provided to be done at home.
Office Experience
One patient reported poor customer service from the woman at the front desk regarding scheduling appointments.
Patient Experience
Patients report feeling better and are experiencing improvement in their quality of life. Therapists are encouraging and motivating. There is an emphasis on helping patients regain function and mobility.