RTS Physical Therapy of Grapevine provides physical therapy services for various injuries and post-surgical recovery, with a focus on personalized care. The staff, including Dr. Matthew Taylor, therapists like Bob, Laura, and Alex, and support staff like Kitty, are noted for their knowledge, encouragement, and friendly atmosphere. Patients have reported positive experiences with their ACL, hip replacement, and other injury recoveries. The facility is described as clean and organized with the appropriate equipment. They aim to provide an environment where patients feel supported and make progress.
Practice Information
Therapist Expertise
The therapists are described as knowledgeable and professional. They have technical knowledge and design programs to address patient issues. The staff functions as a team.
Treatment Setting
The facility is always clean and organized. The staff and reception are always courteous, kind, on time and encouraging. The atmosphere in the clinic is always positive.
Insurance Coverage
The source material mentions an issue with billing and a patient’s insurance coverage, suggesting that the practice was working with insurance claims.
Treatment Approaches
The practice utilizes exercises designed to strengthen joints and target muscle groups. They provide a clear incremental plan to help gain range of motion and strength. Therapists push patients appropriately.
Office Experience
Kitty at the front desk always made patients feel welcome. Kitty is always welcoming and helpful about scheduling appointments. The reception is always courteous and kind.
Patient Experience
Patients report faster-than-anticipated progress and express gratitude for the personalized care. One patient states they’re back to being able to walk miles. The practice helps patients get stronger and more flexible than they’ve felt for years.
