This orthopedic practice offers a range of services, with an emphasis on customer service and thorough examinations. Patients have described the staff as friendly, knowledgeable, and helpful. The practice provides orthopedic care, including surgery and physical therapy, with a focus on individualized treatment plans. Some patients have reported issues with billing and record requests. They emphasize a welcoming environment and attentive staff from the front desk to the therapists.
Practice Information
Office Experience
The front desk staff has been described as kind, diligent, and intelligent. The front desk was friendly and helpful, greeting patients with a smile. The receptionist and desk staff are mentioned.
Therapist Expertise
James is described as the best and super knowledgeable. He did an excellent job helping patients on the road to recovery after an injury.
Treatment Setting
Patients have reported being made comfortable and safe doing exercises. The staff is friendly.
Treatment Approaches
The practice offers physical therapy for injury recovery. They treat injuries.
Insurance Coverage
Patients should ask questions upfront about the pricing even if they think they’re covered by insurance.
Patient Experience
One patient said that it feels good to have a doctor that actually listens to you and cares about your well-being. There is mention of confidence.
