Results PT is a physical therapy clinic where therapists provide care and attention to patients. The clinic’s staff aims to make therapy enjoyable and create a welcoming environment. Patients have mentioned positive experiences with therapists, noting their knowledge, friendliness, and ability to tailor exercises. Some patients have been impressed by the clinic’s cleanliness and the staff’s focus on sanitization. There have been issues reported regarding billing and insurance information not being accurate.
Practice Information
Therapist Expertise
The therapists are described as helpful, attentive, professional, and knowledgeable. They listen to patients and work to find the right therapies for their specific situation. The therapists tailor rehab exercises to the patient’s specific needs. The therapists are also described as kind.
Treatment Setting
The environment is described as clean and open. Masks were required for patient and therapist, and sanitization was performed between patients. The staff aims to make patients feel like family. The staff makes it their goal to check on the well-being of each patient.
Insurance Coverage
One patient’s experience involved incorrect information regarding the copay amount, leading to misapplication of payments to a previous year’s disputed bill. Another patient found the costs to be very high after insurance.
Treatment Approaches
The exercises shown by therapists are ones patients can perform at home. Treatment is available for shoulder and mid-back pain, nerve issues, and post-surgery recovery.
Office Experience
The receptionist Ms. Audrey is described as wonderful, always smiling and welcoming. The office manager, Kim, is kind and well-informed. Some of the support staff’s handling of appointments and payments was reported as off-putting.
Patient Experience
The staff makes therapy fun and enjoyable. The staff aims to help patients get better. Patients report feeling heard and taken seriously. Patients also reported feeling better and getting better.
