Ivy Rehab in Lake Wylie offers physical therapy services with a focus on patient care and positive outcomes. The staff is described as friendly, professional, knowledgeable, and supportive. Therapists are noted for their expertise, providing personalized treatment plans, and dedication to their patients’ well-being. Patients report improvements in their conditions and a positive overall experience, with the clinic creating a comfortable and welcoming environment. Several patients have expressed their appreciation for the attentive and effective care they have received. The clinic also provides pelvic floor therapy.
Practice Information
Pelvic Health Specialization
The clinic offers pelvic floor therapy. After months of consistent pain, one patient saw improvement after even the first visit. Pain went from an 8 to a 1 for this patient.
Therapist Expertise
Therapists are described as extremely knowledgeable, professional, kind, and attentive. They listen to concerns and provide tailored treatment plans. One therapist is a Certified Hand Specialist Occupational Therapist. One therapist is described as patient, kind, and incredibly knowledgeable.
Treatment Setting
The clinic is described as clean, comfortable, and well-equipped, creating an inviting atmosphere for healing. Staff provided excellent service and care.
Insurance Coverage
One patient was given false information regarding insurance coverage.
Treatment Approaches
One therapist uses ultrasound to loosen muscles. Patients receive a tailored treatment plan.
Office Experience
The front desk staff are friendly and efficient, making check-in quick and easy.
Patient Experience
Patients have expressed gratitude and appreciation for the care received. One patient states the therapist is passionate about her job. One patient ran a 5K after surgery, 101 days after surgery. Patients report improved quality of life.