Penn Therapy & Fitness, with locations in Radnor, offers 1 on 1 therapy services. The practice is known for its professional and helpful therapists, some of whom have expertise in areas such as vestibular therapy and pelvic floor therapy. Patients report a welcoming environment with a clean and well-equipped facility. The front desk staff is friendly, and the practice aims to provide a tailored approach to treatment. However, one review mentions significant concerns about the billing practices.
Practice Information
Pelvic Health Specialization
Penn Therapy & Fitness at Radnor offers pelvic floor therapy, which is handled in a separate room.
Therapist Expertise
The practice has therapists who are knowledgeable about conditions and provide care. Christina’s expertise is in vestibular therapy. Therapists are professional, competent, and knowledgeable with great teaching skills.
Treatment Setting
The facility is always clean with a welcoming atmosphere. The general exercise room is very large and clean with lots of equipment and space to work out. The staff is attentive and helpful. Patients report feeling relaxed during treatment.
Insurance Coverage
One review mentions concerns about billing, including high charges to insurance and the patient. They couldn’t even tell the patient if they were in network or out of network.
Treatment Approaches
Therapists offer exercises and provide handouts with descriptions and pictures. One therapist showed a patient on an app how the muscles attached to bone and how all interacted.
Office Experience
The front desk receptionists are friendly and courteous. The administrative staff is welcoming and thorough. The front desk staff are attentive and helpful.
Patient Experience
Patients report feeling better, making progress, and getting back to living their normal lives. Therapists are described as caring and earnest to help patients recover their health. Patients felt cared for and were never rushed.
