Ivy Rehab Physical Therapy is praised for its compassionate and knowledgeable staff, offering various physical therapy services. Patients report marked improvements and a positive environment, with staff members like Jeff, Dave, Jen, and others being specifically mentioned as helpful. The practice has multiple locations, including one on Broad Street, which is noted for its gym-like setup and specialized equipment, such as a vaso machine and moist heat packs. They work with insurance companies to help patients and offer some weekend hours. Some patients have experienced improvements to their quality of life and confidence through the care received at this practice.
Practice Information
Pelvic Health Specialization
Jay provides pelvic floor therapy and is described as incredibly patient and thoughtful in creating an effective PT program. Patients state that working with Jay changed their life.
Therapist Expertise
Jeff is a PT and the clinic director and is trained in dry needling. Kaly is highly skilled in manual therapy, especially in first rib mobilization. Bill trained Kaly in manual therapy. Therapists are described as knowledgeable.
Treatment Setting
Ivy Rehab on Broad has one of the best set ups. It feels more like a nice gym with PT professionals to support your recovery. All of the staff are attentive. The attention to detail and care shown by Jeff is moving.
Insurance Coverage
Ivy will work with your insurance to get the care you need approved. Treatment can be made more affordable by offering a payment plan and financial assistance.
Treatment Approaches
The practice offers dry needling, heat and stim treatments, and workout plans. They provide support for shoulder, neck, and hip pain. There is a vaso machine for compression with heat or ice after a session, as well as “moist” heat packs.
Office Experience
The receptionist ignored a patient for over 10 minutes. The therapists who specialize in hands (occupational therapists) are excellent.
Patient Experience
Patients report an improved quality of life and increased confidence. Therapists motivate patients. There is a great vibe at the center. The staff listens to feedback and wants to help patients achieve their PT goals.
