Therapydia is a physical therapy practice praised for its skilled and friendly staff. Patients report positive experiences with therapists like Rachel and Joe, highlighting their expertise in creating recovery programs and providing support. The practice accommodates scheduling needs, offers a welcoming front desk experience, and is noted for its positive environment and clear communication. Therapydia is described as helpful in regaining strength, improving mobility, and restoring patients’ confidence. However, one customer reported issues with billing practices after a visit.
Practice Information
Therapist Expertise
Carlee is an extremely knowledgeable and qualified professional. Rachel is the consummate professional when it comes to her skills as a physical therapist.
Treatment Setting
The office has a friendly environment and the staff is warm, inviting, and caring about their patients. Rachel is described as kind, and the staff is friendly.
Insurance Coverage
One patient was told they would pay the full charge as they were not at their deductible. The patient then received bills for a small amount over a month later.
Treatment Approaches
Therapydia provides post-surgical knee rehab and exercises to help recover from injuries such as a bulging disc and rotator cuff injury. Rachel guided a patient through a comprehensive set of exercises to help recover from a bulging disc. Joe gave great exercises that really improved and sped up a foot and ankle recovery.
Office Experience
The front desk staff, San Tun, is described as welcoming, kind, and having a great personality. The office support is pleasant and efficient. Appointments are on time.
Patient Experience
Patients report feeling stronger and experiencing physical and emotional relief. Rachel is described as encouraging, and patients feel they are in good hands. One patient stated that they were able to get their body back to pain-free, regular activity. Joe focuses on getting patients better.
