Brooklyn Body Works (BBW) is a physical therapy practice offering a range of services. The practice is known for its knowledgeable and experienced therapists who provide personalized care and attention to their patients. BBW focuses on creating a comfortable treatment environment, including the use of private rooms. The practice provides services for those suffering from pelvic floor injuries. The staff create a community feel and offer a clean, well-equipped environment with a great atmosphere. There are mentions of some potential issues with the front desk operations.
Practice Information
Pregnancy & Postpartum Services
Chelsea is empathetic to how hard a postpartum recovery can be.
Pelvic Health Specialization
Chelsea Wheeler provides pelvic floor treatment for endometriosis and pelvic floor injuries.
Therapist Expertise
The therapists are highly skilled and knowledgeable. Chelsea stays up to date on endo and is extremely talented, kind, and thoughtful. Sang takes a holistic approach to help his patients understand the systemic issues underlying what are seemingly isolated areas of pain.
Treatment Setting
BBW has a nice facility with three private rooms and is not overcrowded. The therapists are very hands on and helpful. The office is great, very well equipped, full of light and clean. The staff are extremely helpful. BBW goes the extra mile in personal care and rehabilitation.
Insurance Coverage
One person was told it would take 48 hours to get back to them with an appointment date. Another was told to provide their insurance, but then the receptionist refused it.
Treatment Approaches
The therapists do lots of manual work and have great equipment such as the Alter G treadmill for recovering runners. Sang reads the body in a holistic way and connects the dots. His treatment method is the most effective, though not for the faint of heart.
Office Experience
The receptionist was described as very rude and snappish. The supervisor was very aggressive and condescending. The staff are extremely helpful.
Patient Experience
The therapists create a community feel. One patient is more confident in their recovery post-op. Patients feel a difference after each appointment. Sang truly cares about his patients and their progress. The attention to detail is amazing.
