Kelly Hawkins Physical Therapy is praised for its remarkable staff and commitment to patient recovery. Patients highlight the staff’s friendliness, professionalism, and ability to create a welcoming environment. The practice helps patients recover from injuries, including shoulder injuries, knee replacements, lower back pain, and trimalleolar fractures, with the goal of helping patients achieve their goals. Clear communication and achievable expectations are also hallmarks of the practice, contributing to positive customer experiences.
Practice Information
Therapist Expertise
The staff is described as knowledgeable and helpful, and Cody the Physical Therapist is mentioned specifically for his ability to listen to concerns and explain things well. The therapists push patients to do exercises that are helpful.
Treatment Setting
Facilities are described as clean. The environment is warm, welcoming, and friendly, and the staff is happy and helpful, answering questions.
Treatment Approaches
The practice helps with shoulder and knee injuries, lower back pain, and trimalleolar fractures. They provide exercises for rehab.
Office Experience
The check-in is efficient. The front desk is mentioned as part of the welcoming staff.
Patient Experience
Goals are reached every time a patient goes. The staff helps patients feel better and get back on their feet. The practice aims to provide a good customer experience.
