Optimal Physical Therapy, located at Paseo Verde, is praised for its welcoming atmosphere and compassionate staff. The practice focuses on personalized care, with therapists, technicians, and a patient care coordinator working together to support patients. They address concerns, explain treatments in detail, and create a friendly environment. Patients report improvements in their strength, endurance, and overall well-being, experiencing a comfortable and encouraging setting where they can build confidence. The team uses various treatment approaches, including massage, and has shown expertise in helping patients with a variety of needs. The staff also assists with scheduling and insurance verification.
Practice Information
Therapist Expertise
The level of expertise is described as exceptional. The therapists are knowledgeable and professional.
Treatment Setting
The practice is described as a welcoming and friendly environment. Patients feel comfortable there, and staff pay attention to their needs.
Insurance Coverage
Armando, the patient care coordinator, extends help with insurance verification.
Treatment Approaches
Jacob, the PTA, gives massages. Nicole, the PT, explained knee problems using pictures. After a massage, ice is applied to the knee.
Office Experience
Armando is the patient care coordinator. He works at the front desk and is always friendly and professional.
Patient Experience
Patients experience improvements in strength and endurance. The encouraging approach helps patients build confidence.
