Optimal Therapy, located on Lake Mead Parkway in Henderson, offers physical therapy services. The clinic is staffed by a dedicated team of therapists and a friendly front desk staff who work together to help patients achieve their recovery goals. Patients have reported positive experiences, with personalized treatment plans and a supportive environment. The staff is described as knowledgeable and caring, and they have helped patients recover from various injuries and surgeries. The clinic emphasizes thorough evaluations and provides a combination of in-clinic and at-home exercises to help patients maintain their physical condition.
Practice Information
Therapist Expertise
The clinic’s doctor, Tim, will evaluate patients thoroughly and develop a comprehensive physical therapy program to meet their specific needs. Percy Rayden and Tim were thorough in their exams and provided a treatment plan specific to patient needs.
Treatment Setting
The environment is described as a safe space where patients feel seen and heard. The staff makes patients feel welcome and comfortable. The waiting room is clean, and the restroom is immaculate. The staff is all very friendly, helpful, knowledgeable as well as professional.
Office Experience
Lauren, at the front desk, is described as friendly and very helpful. The patient coordinator, Lauren, will do everything possible to schedule patients for the times they requested. Ieesha is mentioned at the front desk as well.
Patient Experience
The staff is invested in patients’ health and success. Patients express confidence in getting better and stronger. They help patients on the road to recovery and are dedicated people.
