Boston Physical Therapy & Wellness, with locations in Hamilton and Medford, is a physical therapy practice known for its effective and caring approach. Patients consistently praise the staff, particularly Kelly, for their professionalism, expertise, and positive attitude. The practice focuses on understanding individual patient needs and tailoring treatment routines. Patients report feeling welcomed and supported, with the team taking the time to explain exercises and monitor pain levels. The practice has helped patients recover from various injuries, including knee, shoulder, and back issues, and has been instrumental in improving their quality of life.
Practice Information
Therapist Expertise
Kelly, and other staff members, are described as having skills and experience in developing an understanding of a patient’s problem, implementing recommendations, and helping patients achieve recovery. The staff is knowledgeable.
Treatment Setting
The practice is described as having a friendly atmosphere. The staff is professional yet warm and receptive to each client as an individual. Each visit begins with an assessment.
Treatment Approaches
Treatments include exercises, massage, and giving recommendations. Kelly did needling into muscles to try to relax a long-standing knot in the shoulder muscles.
Office Experience
Mark, a support staffer, is described as always courteous and professional. Mark assisted in scheduling time in the office.
Patient Experience
Patients have reported their physical therapy has enabled them to heal from injuries and correct lifelong weaknesses, and has improved their quality of life. Patients have expressed gratitude and describe the atmosphere as friendly.
