The practice is described as having knowledgeable and professional staff who take their time to understand what patients are going through. The facility is well-run and kept very clean with equipment for rehab. Patients appreciate the care and guidance of the therapists. The practice also offers excellent orthopedic services with caring doctors, nurses, and staff. While the physical therapy side is praised for its care, there are also criticisms about customer service, including difficulties reaching someone by phone and rude receptionists, alongside long wait times for appointments. The practice has multiple locations that patients can visit, but some may be unavailable depending on their specific needs.
Practice Information
Therapist Expertise
The therapists help with starting from scratch and helping you go along at a perfect speed to make sure you heal. PT Ms J. Shine delivered five-star care.
Treatment Setting
The facility is very clean and stocked very well with equipment that you can use for rehab. The staff take their time to understand what you’re going through.
Office Experience
The receptionists might be perceived as rude. The mask rule is being enforced, but some receptionists are not wearing masks properly.
