Bay State Physical Therapy in Boston’s South End offers physical therapy services with a focus on patient care and positive outcomes. The practice offers pelvic floor therapy, including care for those in pregnancy and postpartum. The team, including therapists like Justine, Becca, Serena, and Taylor, is known for their expertise and creating a supportive environment for patients. The staff aims to make the process comfortable and address patient concerns, with Angel at the front desk managing administrative tasks. Patients report improved quality of life and a feeling of being understood.
Practice Information
Pregnancy & Postpartum Services
Pelvic floor PT really helped through the final stages of pregnancy and postpartum recovery.
Pelvic Health Specialization
They helped tremendously with pelvic floor therapy. It is also one of the few places where patients can find pelvic floor therapy in Boston. Justine is committed to training and supporting PTs in pelvic floor care.
Therapist Expertise
Justine and her team are incredibly skilled and knowledgeable. Justine displays a deep understanding of anatomy, physiology and appropriate therapeutic techniques. Becca is incredibly facile about so many different areas knowledge relating to patient issues. Serena is knowledgeable and transparent with patients.
Treatment Setting
The whole team provides a great atmosphere that makes a tough process so much easier. The clinic is very clean and the atmosphere is very calm. Everyone there brings a good vibe to the space. The entire staff knows exactly what they are doing and really care about their patients. Patients feel comfortable. The therapists make patients feel comfortable and understood.
Insurance Coverage
Angel makes dealing with insurance hassle-free.
Treatment Approaches
Serena created an excellent program to help with lower back and neck pain. Becca was able to pivot strategies a number of times to target the root cause more closely. Becca has given care for hockey injuries. Taylor helps patients learn more about their body and manage pain long-term.
Office Experience
Angel, the receptionist/coordinator, is wonderful, organized, and pleasant. Angel who works at the front desk is always helpful.
Patient Experience
The staff goes above and beyond to make sure patients feel supported. Patients feel truly cared for. They display a genuine desire to improve the quality of life. Patients are energetic and hopeful. Patients can return to their normal lifetime and get back to being active without any pain. Patients’ concerns are always addressed. Taylor helps improve overall quality of life. Justine has a great sense of humor.
