Pivot Physical Therapy is a clinic praised for its friendly, welcoming staff and dedication to patient care. Patients report positive experiences, highlighting the expertise of therapists like Ami Shan, who are described as knowledgeable and caring, and the overall positive atmosphere. The clinic provides services to address a variety of needs, including post-surgical recovery and general rehabilitation for injuries. Scheduling appointments is noted to be easy, and the staff assists with insurance and workers’ compensation matters. Patients repeatedly recommend the clinic, emphasizing the staff’s kindness, thoroughness, and their ability to foster a supportive environment for recovery.
Practice Information
Therapist Expertise
Ami Shan (physical therapist) is described as having “magic hands” and expertise. The therapists are fully certified with degrees and training. They are kind, patient, considerate and thorough.
Treatment Setting
The staff is described as warm, friendly, professional, and caring. There is a very pleasant and friendly atmosphere. The staff is attentive and the clinic creates a welcoming environment.
Insurance Coverage
The staff takes care of everything insurance and workers comp related.
Treatment Approaches
The practice offers physical therapy and dry needling.
Office Experience
The administrative staff is very helpful scheduling appointments and dealing with insurance matters. The receptionist, Shannon, cheerfully helped find convenient appointments and took care of insurance issues. The front desk worker, Erin, keeps appointments organized and greets patients nicely.
Patient Experience
The staff genuinely care about helping people in need. They take pride in giving back to the community. The therapists listen to the patients. The staff is dedicated to patient care.
