Pivot Physical Therapy is a practice with physical therapists who are described as great and friendly. The physical therapists are noted for their expertise and helpfulness in various areas, including rehab after joint replacement, recovery from ACL and Meniscus surgery, and overcoming shoulder and ankle pain. The environment is described as upbeat and positive, with individual attention given to patients. However, the practice has received criticism regarding administrative systems, including issues with scheduling, record sharing, and the rudeness of some receptionists.
Practice Information
Therapist Expertise
The therapists are described as very knowledgeable and helpful. Paul is described as knowing his stuff. Ian Cahir is extremely knowledgeable. Micah is described as professional and knowledgeable. Paul is very knowledgeable and committed to making patients feel better.
Treatment Setting
The small setting gives it a more intimate feel, and patients get individual attention. The vibe of the place is upbeat and positive. The environment is welcoming and inviting.
Treatment Approaches
The physical therapists treat the root cause and get patients back to full health, not just treating the symptoms. Ian Cahir spotted slight scoliosis in minutes and changed the prior plan to address it.
Office Experience
The receptionists are described as incredibly rude. The scheduling staff and front desk staff were very helpful and friendly. The office staff is kind and helpful with scheduling. Noveen at the front desk is mentioned.
Patient Experience
The treatments made a significant difference. The feedback was reassuring. Patients experienced real relief and had greater flexibility and endurance. Patients got the results they were hoping for.
