Pivot Physical Therapy, located in the Navy Yard, is praised for its exceptional customer service and friendly atmosphere. The therapists, including Erin and Trey, are described as knowledgeable and supportive. Patients report positive experiences, including successful recovery from herniated discs, shoulder surgery, and Osgood Schlatters. The staff are noted for their positivity and ability to accommodate patient schedules. Though the clinic’s facility is in great shape, some patients have reported difficulty reaching the clinic by phone.
Practice Information
Therapist Expertise
The therapists are described as experts in their craft and are knowledgeable. Erin is described as extremely knowledgeable.
Treatment Setting
The atmosphere is described as friendly and inviting. The staff are extremely supportive, empathetic, diligent, informative, and enthusiastic. The positivity is reflected in the clinic as a whole. The facility is in great shape.
Treatment Approaches
Pivot Physical Therapy treats injuries, including herniated discs, and Osgood Schlatters. It is a physical therapy practice.
Office Experience
The staff are extremely supportive, empathetic, diligent, informative and enthusiastic. The front desk is mentioned as part of the positive environment.
Patient Experience
Patients experience relief from pain after receiving treatment. Patients report a successful recovery. The staff is positive, and the atmosphere is friendly.