Rocky Mountain Spine & Sport (RMSS) offers physical therapy services, with practitioners who are described as knowledgeable, friendly, and professional. Patients have reported positive experiences, with therapists helping them understand their injuries and recovery processes. Some patients have had issues with billing. Several therapists are highlighted including Devin Gamez, Natasha, Caitlin, and Chandler. RMSS aims to provide individualized care and offers resources for patients to replicate exercises at home, with staff being welcoming and encouraging of patient participation in their recovery.
Practice Information
Therapist Expertise
The skill set and knowledge of the practitioners is what makes the difference. Devin is described as being knowledgeable. Natasha is very knowledgeable and obviously experienced.
Treatment Setting
The clinic has a welcoming atmosphere. Staff are described as friendly and welcoming. Patients felt genuinely cared for and supported throughout the entire process. The staff are so friendly and welcoming. Chandler goes above and beyond to make sure patients have all the tools to get back to normal activities post injury. The staff is welcoming, kind, personable, and most importantly, extremely knowledgeable and good at what they do!
Insurance Coverage
The practice has issues with billing and collections. Billing practices have been described as unprofessional. The billing process was down at the clinic on one occasion. Some patients have had issues with insurance billing, including overcharging.
Treatment Approaches
Therapists guide patients through exercises. They also give good resources to replicate the exercises at home. Chandler goes above and beyond to make sure patients have all the tools to get back to normal activities post injury.
Office Experience
Ashley at the front desk was always kind, helpful, and welcoming.
Patient Experience
Patients report improvement of their injury. Patients are confident they will be fully pain free and back to baseline. Devin was pivotal in helping patients get back to pain free results and massive mobility improvements. Patients feel confident in their recovery.
