UCHealth Physical Therapy offers physical therapy services, with patients reporting positive experiences. They treat conditions like multiple sclerosis and post-COVID ailments. Patients frequently mention feeling respected, challenged, and heard. While some patients have praised the care, others have reported issues with insurance and a lack of consistent attention from physical therapists, particularly for patients with extended hospital stays. The staff is noted for being accommodating and professional, though there are also reports of poor mask compliance in the waiting room.
Practice Information
Therapist Expertise
UCHealth provides highly trained, collaborative, and top-notch providers. Therapists are described as super smart, compassionate, and dedicated, with one therapist noted for explaining everything and answering all questions.
Treatment Setting
Patients feel comfortable receiving treatment and services. The staff is always accommodating and professional. Everyone is noted as being nice and respectful.
Insurance Coverage
One patient experienced an issue with student insurance, leading to appointment cancellation. Another patient was informed they might have used all their credit for physical therapy, and care could not be provided until credit was reset.
Patient Experience
Patients report feeling better after leaving, with some experiencing healing and growth. The practice is focused on patient goals, and they take time to understand challenges. The care provided leaves patients feeling at ease and confident.