Select Physical Therapy is a practice where patients report receiving great care, with therapists who are attentive and professional. The practice uses a combination of hands-on manipulation, equipment, and exercise. Patients have expressed satisfaction with the therapists’ ability to tailor treatment plans and the inviting environment of the facilities. However, the practice has faced challenges with billing and collections, leading to patient frustration. Select Physical Therapy has multiple locations with experienced therapists and a helpful front desk staff. Overall, the practice emphasizes a personalized approach to physical therapy, with therapists who listen to patients and focus on successful outcomes.
Practice Information
Therapist Expertise
The therapists are described as great, knowledgeable, professional, highly skilled, attentive, and patient. They tailor rehab programs to needs and abilities, and listen to patients.
Treatment Setting
The environment is described as fun and inviting. The staff is attentive and professional.
Insurance Coverage
Select Physical Therapy processes visits with insurance. However, there have been issues with the billing process, including slow claim processing times and bills being sent to collections without warning.
Treatment Approaches
The practice uses a combination of hands-on manipulation, equipment, and exercise.
Office Experience
The front desk staff are described as nice, helpful, and efficient. The admin staff is excellent and always on top of requested changes or information.
Patient Experience
Patients have reported successful results, including improved mobility and reduced pain. Patients feel confident after graduating and taking responsibility for their strength programs. Patients have also described their rehab journey as rewarding.
