Scripps Ranch Physical Therapy is described as a place with a welcoming atmosphere, staffed by friendly and helpful personnel. The therapists are noted for their knowledge, and some patients report positive experiences in recovering from injuries. The staff is praised for being organized and committed to patient improvement and well-being. Some patients highlight the extraordinary sanitation measures in place and the staff’s receipt of Covid vaccinations. However, other reviews mention issues with equipment calibration and billing practices, as well as a lack of consistent case management, while others are very happy.
Practice Information
Therapist Expertise
The therapists are described as professional, knowledgeable, and able to explain things in layman’s terms. One therapist, Stephanie Ramsay, is mentioned as having broad professional knowledge and exceptional diagnostic and manual skills. Another therapist, Susie, is described as very knowledgeable. The therapists are also noted as being positive.
Treatment Setting
The facility is described as nice, clean, and well-equipped, with equipment sanitized after each patient. The atmosphere is described as encouraging and relaxing. The staff is friendly and helpful, and the front desk staff is welcoming. Some staff members are noted as being helpful and upbeat.
Treatment Approaches
One patient experienced a 15-minute massage per session. Some sessions involve do-it-yourself exercises. The exercises are not updated with new programs adapted to the patient’s progress, which contrasts with other places.
Office Experience
The staff at the front desk are so welcoming. One reviewer mentions an issue with a front desk person who was late, and the reviewer left the appointment. The front desk staff and aides are friendly and accommodating.
Patient Experience
The staff is mentioned as being committed to the patient’s improvement and well-being. One patient notes that the staff’s passion for their job translates to pure excellence. The staff makes patients feel comfortable, and the environment is described as welcoming. The treatment is noted as extraordinary, with patients reaching their physical therapy goals.
