Athletico and Noonan Physical Therapy are described as positive environments for physical therapy, with staff members who are helpful, kind, and welcoming. The practices offer services for a variety of needs, including post-surgery recovery, back and groin injuries, and shoulder issues. Therapists are knowledgeable and attentive, creating tailored programs for patients, helping them to reach their goals. The front desk staff is efficient and friendly, assisting with scheduling and other administrative tasks, contributing to a positive patient experience. The facilities are praised for their effective treatments and positive environments that contribute to improved quality of life for patients.
Practice Information
Therapist Expertise
Therapists are described as attentive and knowledgeable. The therapists know the appropriate treatments that will produce the desired effects. Dr. Emily Mason is knowledgeable, compassionate, and really cared about patient well being. Dr. Winkleman PT was excellent and gave tools to strengthen the back, improve balance, and provide stretching exercises. Therapists Diane and Kylie are very knowledgeable as can be seen in the progress made. Nathan is described as amazing.
Treatment Setting
The staff are described as helpful, gentle, and kind. The front desk is very helpful. The entire office is described as kind and professional. Everyone was so nice and understanding. The staff from the office to techs and therapists were phenomenal. They treated patients professionally and respectfully. Jacob Llamas always made doing the exercises into a fun time. The experience is described as a very positive one.
Insurance Coverage
Michelle is warm and welcoming and also knowledgeable with insurance providers.
Treatment Approaches
The source material mentions low impact exercises and stretching.
Office Experience
The front desk staff is described as friendly, helpful, and efficient. Jane and Courtney are wonderful at scheduling appointments and changing them if needed. Juan takes care of all the little details. Jane and Courtney always have a warm greeting for patients when they enter. The front desk ladies Jane and Courtney were efficient in getting people scheduled and keeping them on track. The facility could not run as well and smoothly without them. They are a valued member of the team.
Patient Experience
The source material mentions that the practices can help with the recovery process. The efforts and counsel really helped patients get better sooner. One patient was able to cut back on PT and continue to work at home because they were so far ahead of schedule. Patients feel like they are going home feeling better. They teach helpful tips. One patient’s quality of life was improved.
