Apex Physical Therapy on Ajo Rd. is a physical therapy location with a focus on patient care, as noted by multiple clients. The staff, including Tyler, Kelsey, Riley, and Calab, are commended for their dedicated care. The office is described as clean and organized with good parking and views. Customer service is a priority, with timely phone call returns and assistance with insurance matters. The staff is described as friendly, helpful, and caring, working to accommodate patient schedules and providing a comfortable and supportive environment. They demonstrate the prescribed exercises, and observe the patient with tips to enhance the effectiveness.
Practice Information
Therapist Expertise
Tyler is described as an excellent and very knowledgeable therapist.
Treatment Setting
The office is described as clean, comfortable, and friendly. The therapists care about helping each person to feel better. They are described as extremely friendly and helpful.
Insurance Coverage
Kaleb in the front office handled the insurance by tackling referrals and authorizations.
Office Experience
Lilly at the reception desk is outstanding and always ready to help with scheduling. Daisy is amazing, and so is the receptionist, who kindly manages the appointments. Calab works the front desk.
Patient Experience
The staff are supportive of efforts and encouraging of non-efforts. The staff cares about each patient, wanting to help them feel better. Mari is very caring and confident in what she does.
