ATI Physical Therapy offers physical therapy services with the goal of helping patients heal and regain their previous level of function. Therapists aim to provide professional and dedicated care, with some patients reporting positive experiences and feeling comfortable. Treatments may involve exercises, heat, ice, and massage. While some patients have had positive experiences, others have reported negative experiences, including a lack of attention and poor customer service in some instances. One therapist, Carly, specializes in pelvic floor therapy.
Practice Information
Pregnancy & Postpartum Services
Carly is a pelvic floor specialist. After giving birth and enduring significant birth trauma, one patient needed pelvic floor physical therapy.
Pelvic Health Specialization
Carly specializes in pelvic floor therapy. One patient needed pelvic floor physical therapy to regain her ability to walk.
Therapist Expertise
Clinicians are well trained. Carly is unreal- she specializes in pelvic floor therapy and is top-tier. The technicians really understand. The therapists are wonderful.
Treatment Setting
Marseille, a therapist, makes patients feel very comfortable. Individual attention is given by a kind, caring staff. The exercises are different. Also they made me feel comfortable and the equipment is clean. Some therapists started paying less & less attention.
Treatment Approaches
Treatments may involve heat, massage, cold, and exercises. One patient experienced pain after receiving heat and massage.
Office Experience
One patient reported extremely poor customer service from Carly. Carly and the office secretary refused to see a patient, demonstrating a poor attitude. The team in the office does not care if you get better.
Patient Experience
One patient feels like they are getting the most professional and dedicated care. It has helped one patient get stronger. The PT gave one patient hope that they can feel better and gave them answers the Dr failed to show.
