Banner Physical Therapy at The Citadel in Mesa, AZ, is a physical therapy clinic known for its friendly and knowledgeable staff, specifically mentioning Beth, Lisa, Shelley, and Michelle. Patients have noted a warm and encouraging environment, with therapists who are competent, professional, and caring. The clinic’s success is highlighted by positive patient outcomes, including improved physical abilities and a sense of comfort. The therapists create a plan and execute it with the patient. The convenient location has been mentioned by multiple patients.
Practice Information
Therapist Expertise
Beth is described as very competent, knowledgeable, kind, patient, and respectful. Shelley is good to work with, knowledgeable, and friendly. Michelle is firm but in a compassionate way. The whole team is exceptionally knowledgeable.
Treatment Setting
The environment has a happy vibe. The staff works well with patients. The environment encourages patients. The staff are very compassionate and attentive.
Office Experience
Michelle at the front desk was very empathetic and kind. All the office staff are friendly and efficient.
Patient Experience
Patients have improved their posture. Patients get better and stronger by the week. Therapists listen and make sure patients meet the needs they are supposed to have. Patients feel confident in their recovery.
