North Lake Physical Therapy is described as a professional clinic with a compassionate and helpful staff. Patients have reported positive experiences with therapists like Emma, Doug, and Scott, highlighting their expertise in creating individualized care plans. The clinic is noted for its friendly and welcoming environment, where staff members provide encouragement and make patients feel like family. Patients have found the staff to be helpful and informative, often looking forward to each session. The clinic is praised for its professionalism, particularly the front desk staff, and overall commitment to improving patients’ quality of life.
Practice Information
Therapist Expertise
Emma is open to helping patients utilize the most effective exercises based on her extensive evaluation. Doug took quite a bit of time explaining the process. Brenda and all of the therapists that helped were excellent. Scott knew what patients needed and has excellent knowledge and skills. Scott is the best PT, and a great knowledgeable therapist is invaluable.
Treatment Setting
The clinic is very professional in their service. The staff makes patients feel welcome and at ease. The staff is incredibly caring and kind and you can tell they have your best interests in mind. The staff is friendly and welcoming from the moment you entered their facility.
Office Experience
The receptionist, Alena, is very kind and accommodating. The front office staff Imelda and Cameron are very helpful. The front desk was wonderful and went above and beyond to help on the initial appointment.
Patient Experience
The staff has a wonderful combination of accountability and encouragement which is very important when you are working on an issue that affects the quality of your life. Patients feel well cared for. They understand how to work with pain and take the whole person into account. Doug Sarver loves solving problems.
